Tour & Rate
Q. What is the rate for the full day tour and half day tour?
A. Full day tour rate is IDR 500.000 (approximately $50) and half day tour is IDR 350.000 (approximately $35)
Q. Is the quote rate per person?
A. No, our rate is per car.
Q. What is the tour including?
A. English speaking driver, comfortable AC car, petrol, parking fee, bottle of water, sarong and sash for visiting temple, smiles and passion
Q. What is the tour excluding?
A. Entrance fee for places and performance, meals and your personal expanses
Q. Can I do my own itinerary?
A. Yes, you can do your own itinerary. We are more flexible in the itinerary, we do like to work together to create your own. Please note that the road and traffic condition might be different than what the Google map says. * we would love to rearrange your list of places you like to go to save more time and find the best route to go through.
Q. Who will be my driver?
A. We have 5 drivers that work together with Wayan, most of them are Wayan’s relatives and family. All of them are already work for a several years in the local tour within Bali and they understand and speak English well.
Type of Car
Q. What type of car are we using for the tour?
A. We use 3 type of car from our team which are; Toyota Avanza, Daihatsu Xenia and Suzuki APV.
Q. How many people is the car can hold?
A. Toyota Avanza = 5 seat + driver, Daihatsu Xenia = 5 seat + driver and Suzuki APV = 7 seat + driver (* without luggage )
Pick Up
Q. How can you recognize us for pick up?
A. We will have a sign of your name to display in the airport of hotel lobby.
Q. Do you do Airport to hotel transfer and what is the rate?
A. Yes, we do airport transfer service. The rate is $25 per car for airport to Ubud hotels. For other area please contact us.
Booking and Confirmation
Q. How do I make confirmation for my booking?
A. For the confirmation we will need your Hotel’s details: Hotel name, address and it’s phone number also the room number ( if available ) and hotel under booking name. after we received the confirmation information we will need you to pay a confirmation fee of $10 to our Paypal account or pay full payment if you like. * for airport pick up we will need your flight details; flight #, airline name, original city and arrival time in Denpasar airport
Q. Why there is a confirmation fee?
A. For the good of both parties of the reservation commitment. In the past we were not applying this and many booking was cancelled without notice.
Payment
Q. Do I need to pay full now?
A. We will need only the confirmation fee of $10 in the beginning and the rest you can pay it by cash. But if you like the complete payment could be made before you come to Bali and we shall have the link payment ready up on your request.
Q. Do you except other currency for the payment?
A. For the cash payment we except Rupiah, US Dollar, SGD and Euro, for other currency please ask us in advance.
Q. Is the payment by day or at the end of the last day?
A. The payment could be made day by day or 50% upfront and the rest end of the tour or all at once in the end of last day or upfront. We are flexible for the payment method; it will up to your like.
Others:
Q. Is the tips required?
A. The tips is not a must, but if you like to give some appreciation for your driver/guide we would be happy.
Q. Any extra cost need and why?
A. for Ubud, Sanur, Kuta and Seminyak there is NO extra charge, however for Jimbaran, Bukit and Nusa Dua area there will be extra charge of $5 per pick up. The extra charge is require either for Toll road fee or extra petrol.
Q. Is it possible to change my money in Bali?
A. Yes, there are a lot money changer in Bali. In the airport once you arrive there are several money changer counter, your hotel is also normally provide it. However if you like to change a lot amount we recommend you to find a better exchanger. i.e Kuta Central and Dirgahayu
Q. I have more questions to ask, what should I do?
A. Please contact Wayan via Email to info[at]balidriverguide.org, mobile phone +6281239534446 (text & call) or +6281999111669 (text, call, whatsapp, kakaotalk, wechat, viber and line)